Questions and Answers
Yes, we are always ready to process your sketches, photos or other visual materials for the development of a design project. These materials help us understand your wishes and visualize the desired result. Our designers carefully analyze the sketches and photos you provide to create a concept that fits your requirements and interior style.
After receiving your materials, we conduct a detailed discussion to clarify all the nuances and wishes. First of all, we will ask for complete information about the room, such as its dimensions, lighting and other features, in order to ensure the maximum harmony of the furniture with your interior. Then, together with you, we will determine the necessary dimensions of the furniture and discuss the functional requirements and your stylistic preferences.
Based on the information collected, we create a 3D visualization that allows you to see how the furniture will look in your space. This makes it possible to make adjustments in the early stages of the design, ensuring accuracy and compliance with your requirements.
We set ourselves the goal of ensuring the highest quality of customer service, so each project is developed individually, taking into account all the details and wishes.
Yes, we offer several design options to choose from so that you can choose the most suitable for your space and style. We understand that each client has unique preferences and requirements, so we provide the opportunity to choose from a variety of stylistic solutions, materials and colors.
During the top-of-the-line discussion, we define your vision and requirements for future furniture. Depending on your preferences, we can offer two or three stylistic solution options that meet your criteria. Our designers consider your style, functionality, and materials preferences to create the options that best suit your space.
Once you have chosen the option you like, we proceed to work on the details and prepare the necessary documentation for the manufacture of furniture. This approach allows you to ensure that the final result is in line with your requirements and expectations as much as possible.
The duration of the development of a furniture design project depends on several key factors, such as the complexity of the project, the specifications of the client, the size of the room, and the number of stylistic options. In general, for standard projects involving the development of 3D visualizations and the necessary documentation, the process can take anywhere from a few days to several weeks.
For example, for small projects such as furniture design for reception rooms or individual rooms, development can take up to a week. This is followed by a discussion with the client and the necessary adjustments are made, which can add a few more days to the total lead time.
For larger projects, such as furniture design for large office spaces or commercial spaces, the process can take longer. In such cases, it is important to take into account the time for detailed planning, coordination with the client and possible adjustments in the work process.
Each project is unique and we always strive to provide the highest quality and customer satisfaction. Therefore, before starting work, we discuss all aspects of the project in detail to determine realistic deadlines and ensure an efficient development process.
Yes, we provide an opportunity to view the 3D visualization of your future interior before the project is approved. This allows you to assess in detail how the furniture will look in real space, and make the necessary adjustments before the start of manufacture.
3D visualization is an important stage in the process of developing a design project, as it allows you to see the future interior in all details: from color combinations to textured combinations. This helps to avoid possible errors and misunderstandings that can arise from the traditional viewing of only 2D drawings.
When viewing the 3D visualization, you can evaluate the proportions, colors, materials and overall atmosphere of the future interior. This makes it possible to make adjustments in the early stages, which greatly simplifies the project implementation process and saves time and resources.
Our designers are working on creating photo-realistic 3D visualizations that convey the appearance of the future interior as accurately as possible. With this approach, you can be sure that the end result will meet your expectations and requirements.
Yes, you can make changes to the approved furniture design project. However, it is important to understand that making changes after approval can affect deadlines and increase the cost of the project.
After the approval of the project, we begin preparation for the manufacture of furniture, which includes work on design drawings, further procurement of materials and planning of production processes. Making changes at this stage is only possible for an additional fee, as it will require additional time for designers to work, adjust plans and procurements.
We are always ready to discuss the possibility of making changes and assess their impact on the project. However, it is important to consider that significant changes may require additional time and resources, which can affect the final result.
To ensure an efficient process and avoid misunderstandings, it is recommended to make all major adjustments during the development and approval phase of the project.
Taking into account the style of the interior is a key stage in the development of a furniture design project. Our designers carefully analyze the existing style of your space to create furniture that fits organically into the overall concept.
If your interior is made in a minimalist style, we use natural materials such as wood, glass and metal to emphasize simplicity and functionality. An important aspect is the absence of unnecessary decor, which corresponds to the principles of minimalism.
For high-tech interiors, we offer furniture with smooth surfaces, metal elements and the use of modern technologies in production. This allows you to create a futuristic look typical of this style.
In the case of the classic style, we focus on the use of traditional materials such as wood with rich texture and elegant furniture shapes that emphasize luxury and sophistication.
Our approach to furniture design is always individual and we strive to create products that not only match your style, but also emphasize its uniqueness and character.
We offer a wide selection of materials and colors to create furniture that suits your requirements and interior style.
Among the materials we use:
- Particleboard and MDF— available in different decors and textures, which allows you to choose the best options for your project.
- Wood massifs— gives the furniture a natural look and durability.
- Stone and glass— add elegance and modern look.
- Metal— used to create stylish accents and emphasize industrial style.
- Fabrics and leather— for upholstered furniture we offer a variety of options, from natural to synthetic materials, meeting different requirements and budgets.
Regarding colors, we work with a wide palette of shades, including neutral colors such as white, gray, beige, as well as bright accents to create contrast and expressiveness.
Our designers will help you choose the optimal materials and colors that best suit your interior and meet your wishes.
Yes, we, first of all, specialize in the design and manufacture of furniture according to individual projects, including non-standard sizes, shapes, color combinations and materials.
If you have a room with special requirements or you want to realize a unique idea, we are ready to offer custom solutions that meet your needs and budget. Especially for your project, our specialists will design unique furniture, select the necessary materials and prepare 3D visualization.
Our designers work to create furniture that not only meets functional requirements, but also emphasizes the uniqueness of your space.
So, if you are looking for non-standard furniture solutions, our company is ready to offer an individual approach and implement your ideas.
The formation of a budget for the manufacture of custom-made furniture and standard models is an important stage in the project implementation process. Our approach to estimating involves a detailed separation of costs into two main categories:
Individual furniture production:
This category covers furniture made according to unique designs and sizes, designed specifically for your project. The budget includes:
- Development of a design project:the cost of the work of designers who create individual projects, taking into account your wishes and features of the room.
- Selection of materials and manufacturing process:This includes the cost of production processes, including material processing, assembly and finishing of furniture, as well as the cost of selected materials such as chipboard, MDF, solid wood, stone, glass, metal, fabrics, etc. The choice of materials affects the quality and durability of the furniture, as well as the overall cost of the project.
- Installation and delivery:the cost of transporting finished furniture to the place of installation and their installation.
Standard furniture positions:
This category includes furniture made according to the standard model sizes offered by the factory. The budget includes:
- Materials and manufacturing process:the cost of standard materials used in the production of serial furniture and the cost of mass production of furniture, which allows to reduce the cost of single products due to mass production.
- Installation and delivery:the cost of transporting and installing furniture in your premises.
After drawing up two separate estimates for individual and standard furniture, we provide you with detailed information about the cost of each item. This allows you to compare options and make an informed decision about choosing the furniture that best suits your needs and budget.
Yes, of course, we can provide you with an approximate cost of the furniture project even before the beginning of the development of the sketch drawings. To do this, we need to receive from you a design project or photos or visualizations, dimensions and parameters of the furniture that you plan to order.
Thanks to this information, our specialists will be able to prepare a preliminary estimate, which will indicate the list of necessary furniture, its dimensions, selected materials and the estimated cost of manufacture.
If you do not have a finished project, we will arrange a meeting with our designer to help identify your needs and wishes, as well as develop preliminary visualizations and drawings. After that, we will be able to provide you with the approximate cost of manufacturing the furniture, taking into account all your requirements and wishes.
It is important to note that the preliminary estimate is indicative and may vary depending on the details of the project, the materials selected, the complexity of the design and other factors. Therefore, after the approval of the main parameters of the project, we will prepare a detailed estimate with accurate calculations.
The cost of individual furniture ordering depends on several key factors:
- The dimensions of the furniture.The larger the dimensions of the product, the more materials and time are required for its manufacture, which directly affects the cost.
- Selected Materials.Materials such as solid wood, natural stone or high-quality glass are usually more expensive than budget options, such as chipboard.
- The complexity of the design. Unique design solutions, complex shapes and customized parts require more time and effort to manufacture, which also increases the cost.
- The choice of accessories.The quality and brand of fittings (handles, hinges, guides, etc.) can significantly affect the final price of furniture.
- Additional services.Installation, delivery and other related services may be included in the price or paid separately, depending on the agreement with the manufacturer.
Understanding these factors will help you better navigate the formation of a budget for the manufacture of individual furniture.
In our company, we do not use fixed prices, because each project is unique and requires an individual approach. The cost of making furniture depends on many factors, such as the complexity of the design, the materials chosen and the dimensions.
After receiving the necessary information from you, namely the list of required positions for calculation, their overall dimensions, materials and appearance of each of the positions, our designers will develop a concept and prepare a detailed estimate. This estimate will include the cost of materials, manufacturing, delivery, and installation, allowing you to get a clear idea of the total cost of the project.
We strive to ensure transparency in pricing, so all details and components of the estimate will be clearly spelled out, allowing you to understand exactly what you are paying for. If you have any additional questions or wishes regarding the budget, we are always ready to discuss them and make any necessary adjustments.
We usually include in the estimate the cost of delivery and installation of furniture, as these services are an integral part of our service. We strive to provide maximum comfort to our customers, so delivery and installation are included in the standard service package.
The cost of delivery depends on the destination and the volume of the order. The cost of installation also depends on the complexity and volume of work. We offer competitive prices for installation services.
However, if you have your own team that is capable of performing the installation, we can offer a “master installation” service. In this case, our specialist will provide the necessary advice and supervision of the installation process, and the main work will be performed by your team.
Also, if you do not need delivery, we can exclude it from the estimate. However, by default, we include delivery and installation anywhere in Europe to provide a full range of services for our customers.
For an accurate calculation of the cost of delivery and installation, we recommend that you contact our manager, who will provide detailed information and make an individual estimate, taking into account all the features of your order.
The choice of materials for the manufacture of individual furniture has a significant impact on the overall project budget. Different materials have different characteristics that affect their cost, durability, aesthetic appearance and functionality of the furniture.
The cost of individual furniture ordering depends on several key factors:
- Furniture sizes: Larger furniture requires more materials and time to manufacture, which can increase their cost.
- Selected Materials: Materials such as chipboard, HPL or MDF have different price categories. For example, chipboard is a budget option, while HPL and MDF are more expensive. The choice of materials affects the total cost of the project.
- The complexity of the design: More complex and detailed designs require more time and specialized skills, which can increase the manufacturing cost.
To accurately calculate the cost, it is recommended to provide a design project with a list of necessary furniture, its dimensions and desired materials. If you do not have a finished project, we can help at the first meeting to determine your needs, discuss the design, materials and dimensions of the furniture, to prepare an approximate estimate.
We can also prepare an estimate for you in two options: budget, where more affordable materials are used, which allows you to reduce the total cost of the project, and premium, with more expensive materials that will improve the quality and durability of the furniture.
Once these options are received, we can discuss each position in detail. For example, you can choose premium material for one piece of furniture, and for another leave a more budget option. It is also possible to make changes to the design of individual elements to suit your budget and aesthetic preferences.
This approach allows you to flexibly adapt the project to your financial capabilities and requirements, ensuring an optimal value for money.
Yes, we offer the possibility of purchasing furniture in installments. Typically, such conditions are available when cooperating with international companies or joint-stock companies. One of the possible options is 50% or 70% advance payment and the remaining 50% or 30% after signing the act of work performed or acceptance-transfer of materials, with payment within 20-30 days.
However, conditions may vary depending on the specific company and its policies. We recommend that you contact our managers to clarify the details and choose the most convenient payment option for services that suits your needs and capabilities.
We guarantee transparency in pricing by detailing all materials and components in the estimate. Each item contains information about the materials used for facades, interior elements, fittings, etc. This allows the client to clearly understand what materials and components are used in the manufacture of furniture.
We provide detailed information about the cost of delivery and installation, which allows the client to estimate the full cost of services, compare our prices with other furniture companies and make an informed decision
After signing the contract, all information on the project is transmitted to the project manager for detailed study. Together with the manager, he analyzes the task and transfers the task to the designer for the development of constructive drawings. All sketches and technical documents are agreed with customer or designer.
Once approved, the project manager organizes the procurement of the required materials, depending on the project requirements, and coordinates work with suppliers to ensure timely delivery of materials for production.
In parallel with the preparation of materials, the project manager organizes the work of the production workshop, determining the order of manufacturing parts and controlling compliance with technological processes.
After that, the project manager organizes the process of assembling the furniture, controlling the quality of execution and compliance of the finished product with the approved project. It also coordinates the packaging process of furniture, ensuring its safety during transportation.
Throughout the process, the project manager maintains contact with the client, informing him about the progress of the order execution, coordinating changes and answering questions.
Thus, the project manager acts as the main coordinator, ensuring effective interaction between all participants in the process.
Quality control is an integral part of our production process and is carried out under the direct supervision of the head of production. After all the parts of the furniture item are manufactured, they are assembled, disassembled and packed before being shipped to the customer.
The incoming control of materials includes the verification of quality certificates and the physical inspection of materials, which ensures that only certified and quality components are used in production.
Monitoring the production process involves checking compliance with technological instructions and regular audits, which allows detecting and eliminating possible deviations from standards in the early stages of production.
The final inspection of finished products includes visual and functional inspection, as well as strength and durability testing, which ensures that the finished furniture meets the requirements and quality standards.
The use of modern technological equipment, such as automated systems for cutting, milling and machining, allows you to improve manufacturing accuracy and reduce the likelihood of defects.
Communication between the client and our manager is organized through a specially created working group in a convenient messenger for you, which includes the designer, the client, the project manager, the head of production and the director of the company. In this group, all participants can exchange information, ask questions and receive answers, which ensures transparency of the process and prompt resolution of questions.
In addition, we use email to exchange official documents and letters. The project manager regularly sends letters with questions that need to be coordinated with the client, which allows you to effectively coordinate actions and ensure the accuracy of the execution of the order.
Meetings are held weekly or reports are provided on the progress of the order, which allows the client to be aware of the current status of the project and identify possible problems or necessary adjustments in time.
Such multi-channel communication ensures effective interaction between all parties and allows you to quickly respond to changes and customer requests.
Yes, you have the ability to track the status of your order online at any time. To do this, it is enough to contact the project working group, where you will be promptly answered by either the project manager or the sales manager who concluded the contract with you. Also weekly you will receive reports on the work process and at what stage the project is currently at.
Thanks to this organization of communication, you will always be aware of the current status of your order and will be able to respond promptly to any changes or questions.
Delays in the manufacture of furniture can occur for various reasons, such as:
- Delays in the development phase of the project.
- Retention in the transfer of the advance.
- Delays at the stage of signing the contract.
- Long coordination of design drawings.
- The problem with the supply of materials, which does not depend on the production.
- Force majeure circumstances at work (turning off the light, etc.).
In the event of such delays, our managers will immediately inform you of the situation and work with you to find the best solution.
We strive to ensure timely delivery of orders, so in case of delays, we offer possible compensation options or adjustments to delivery times to minimize inconvenience for you. If delays become systematic or other problems arise, we are ready
discuss the possibility of applying penalties or other compensation mechanisms provided for in our contract.
We value your time and trust, so we are always ready for constructive dialogue and finding the best solutions in the event of delays or other unforeseen situations.
In our company, the entire team working on a specific order is responsible for meeting the project deadlines. Each stage — from the signing of the contract to the delivery of the finished product — is supervised by the relevant specialists.
Distribution of responsibility:
- Sales Manager.After signing the contract, the sales manager transfers all documentation to the project manager, ensuring the transfer of all the necessary data and requirements of the client.
- Project Manager.He studies the project, agrees the design details with the client or designer, transfers the task to the designer for the production of drawings.
- Constructor.Develops detailed drawings and technical specifications for production.
- Production department.Manufactures furniture according to approved drawings and specifications.
- Head of Production.Controls quality at every stage of production, ensuring compliance with customer standards and requirements.
- Logistician.Organizes the delivery of finished furniture to the client, ensuring the timeliness and safety of transportation.
Each participant in the process is responsible for their stage, but the overall responsibility for meeting the project deadlines lies with the entire team. In the event of delays or problems at any stage, the team responds promptly to minimize the impact on the deadlines and ensure that the client's needs are met.
Our managers actively help customers in the choice of materials, providing advice on their properties, advantages and possible combination options. They can recommend optimal materials for specific operating conditions, considering functionality and aesthetics.
Regarding stylistic solutions, if the client orders design services from our company, we provide full support in the development of the interior concept, selection of colors, textures and styles that meet his wishes and current trends.
Before preparing the estimate, we are sure to coordinate all stylistic decisions with the client in order to ensure maximum compliance with his requirements and expectations.
Our managers can also recommend current trends in interior design, help with the choice of furniture, textiles, decor elements and lighting to create a harmonious and functional space.
Thanks to this approach, we provide an individual selection of materials and stylistic solutions that meet the needs and wishes of each client.
Yes, of course. We provide our customers with regular reporting on the stages of order execution to ensure transparency of the process and timely information on the progress of execution.
Regular meetings and communication:
- Weekly Meetings.We organize weekly meetings with the client, during which we discuss the current status of production, the results achieved and the next steps. This allows the client to be aware of all changes and adjustments in the furniture manufacturing process.
- Electronic reporting. In addition to personal meetings, we provide detailed electronic reports containing information about the stages completed, materials used, possible delays and other important aspects. This allows the client to independently track the progress of the order at a convenient time for him.
Customer Support:
- Operational communication.Our managers are always ready to answer customer questions and provide the necessary information regarding the status of the order. We strive for maximum transparency and satisfaction of the needs of our customers.
- Personalized approach.We take into account the individual wishes and requirements of each client to ensure the best result and meet expectations.
Thanks to this approach, we provide our customers with complete control and transparency at all stages of order execution, which contributes to the trust and satisfaction of cooperation with our company.
Our production uses a wide range of materials for the manufacture of furniture, which allows us to create products that meet different requirements and preferences of customers.
Wood materials:
- Particleboard (chipboard).One of the most budget materials, convenient in operation, but inferior in durability and operation.
- MDF (small fraction).Pressed wood dust, providing high density and strength.
- Plywood.Plate made of thin layers of veneer glued together.
Wood:
- Solid wood.It is used to make premium segment furniture, providing a natural look and durability.
Plastic and stone materials:
- HPL-plastic (high pressure decorative laminate).It is used for the manufacture of facades and decorative elements of furniture due to its resistance to mechanical damage and moisture.
- Acrylic stone and quartzite.Materials used for the manufacture of countertops and other surfaces.
- Marble and granite.Natural stones used to make countertops and decorative elements.
- Artificial stone.Alternative to natural materials, characterized by high strength, resistance to moisture and mechanical damage. Used to create countertops, window sills, decorative panels and other furniture elements.
Metal and glass materials:
- Metal.Used for the manufacture of frames, legs and decorative elements of furniture.
- Glass.It is used for the manufacture of shelves, doors and decorative inserts.
We also produce upholstered furniture using different types of fabrics and materials for upholstery, which allows you to create comfortable and stylish products.
Unfortunately, we cannot manufacture furniture according to customer's own drawings. To start production, design drawings are required, developed for each specific product. However, if you have your own hand-drawn sketches or drawings, our designers can develop the necessary documentation for production based on your ideas.
The process of making furniture according to individual drawings:
- Providing sketches or drawings.You can provide us with your own hand drawn sketches, photos or drawings created using the software.
- Coordination of details.We will discuss with you all the details of the project, including the choice of materials, colors, fittings and other aspects to ensure maximum compliance with your requirements.
- Development of design documentation.Based on the materials provided, our specialists will develop detailed documentation, including technical drawings and specifications necessary for the manufacture of furniture.
- Manufacture of furniture.After the approval of the documentation, we start manufacturing the furniture, adhering to all technical requirements and quality standards.
- Quality control and delivery.After the production is completed, we arrange the delivery of finished furniture to your place.
Thanks to this approach, we can realize your unique ideas and create furniture that fits perfectly into your interior and meets your requirements.
The duration of the manufacture of furniture depends on the complexity of the design and the volume of the order. For some products, the process may take 2—3 weeks, while for others — 1.5—2 months. This is due to the technological complexity and volume of production.
In general, the manufacture of custom-made furniture takes from 2 to 8 weeks.
To speed up the process, it is recommended:
- Choose standard models that can be manufactured faster.
- Plan your order in advance, especially if furniture is needed by a certain date.
- Clearly coordinate the deadlines for work and maintain constant communication to resolve possible issues.
Please note that production times may vary depending on the complexity of the project, the availability of raw materials and the workload of production.
Yes, of course, you can order test samples of materials before production. We offer a wide variety of materials, including various types of fabrics, leather, wood and other components used in furniture manufacturing.
You can familiarize yourself with our catalog of materials on the website. We also have a showroom in Kyiv, where you can personally familiarize yourself with the materials, see them in real light and by touch. We can schedule a meeting with our manager and prepare specific samples for your requests. By visiting our showroom, you will be able to better assess the quality and appearance of materials, which will help in deciding on the choice for your project.
The process of making furniture consists of several key stages, namely:
- Sketch design design.Development of the initial furniture design, including the choice of style, form and functional elements.
- Approval of materials.Selection and approval of materials such as wood, metal, glass, fabrics, etc., taking into account their properties and aesthetic characteristics.
- Sketch technical design. Development of a drawing taking into account technical requirements.
- Development of design documentation.Creation of detailed drawings and specifications defining the exact dimensions, connections and technological processes of manufacturing.
- Manufacture of furniture.Sawing, processing and assembling parts according to approved documentation.
- Control assembly.Checking the assembled furniture for compliance with the project, functionality and quality of execution.
- Packaging.Careful packaging of finished furniture to prevent damage during transportation.
- Delivery and installation.Transportation of furniture to the destination and their professional installation in the customer's premises.
Each of these steps is essential to ensure the high quality and durability of the finished furniture.
Yes, we provide a guarantee for manufactured furniture. The standard warranty period is 12 months. However, depending on the terms of the contract and the specifics of the project, we can offer an extended warranty period of 1 to 3 years.
Warranty conditions:
- Coverage.The warranty applies to defects resulting from manufacturing defects or the use of substandard materials.
- Exceptions.The warranty does not cover damage caused by misuse, non-compliance with operating instructions or natural wear and tear.
- Appeal procedure.If defects are found within the warranty period, please contact our service center to arrange free defect elimination or replacement of defective part.
We strive to ensure the high quality of our products and the satisfaction of our customers, so warranty service is an important part of our policy.
For more information about the warranty terms and procedure, please contact our customer service department or consult the relevant sections of our website.
Yes, we use materials that meet international quality standards, in particular ISO 9001. Certification according to the ISO 9001 standard primarily confirms the effectiveness of the quality management system of products and services, and not the environmental cleanliness of materials.
To confirm the environmental safety of materials, other certificates are usually used, such as ISO 14001, which certifies an effective environmental management system, or certificates confirming the absence of toxic substances in materials.
We strive to use materials that meet high environmental standards and are ready to provide additional information about the certification and environmental performance of our materials upon your request.
We strive to ensure high quality and precision in the manufacture of furniture, so cases where the finished product does not conform to the approved design are extremely rare. Before starting production, we always agree design drawings with the customer to ensure the accuracy and conformity of the final product to your requirements.
We pay special attention to quality control at all stages of furniture production to ensure that it conforms to the approved design and customer requirements.
Our steps in the quality control process:
- Checking and photographing.Each product is carefully inspected and photographed before shipment. This allows to fix its condition and ensure compliance with the approved design.
- Overview by the project manager.The project manager inspects the products just before they are shipped to the client to ensure that the order meets the customer's requirements.
- Identification and correction of inconsistencies.If deviations are found, for example in color or other details, the product is returned to production for correction or complete recycling.
- Re-check.After the adjustments are made, the product is re-checked and photographed to confirm compliance.
With this approach, we minimize the risk of sending products that do not conform to the approved design and ensure a high level of satisfaction for our customers.
Our company delivers and installs products throughout Ukraine, as well as in the countries of the European Union and Great Britain. We work with a variety of clients, including owners of residential premises, commercial properties, construction companies and interior designers, providing a comprehensive supply of the necessary materials and their professional installation.
Thanks to our extensive logistics network, we can quickly organize transportation and installation in any region, regardless of the complexity of the project. Our logistics partners guarantee reliable and timely delivery of products, and qualified installation crews ensure its correct installation in accordance with all technical requirements.
We strive to make the process of implementing your project as convenient and efficient as possible, so we work on optimizing each stage — from the preparation of products to their installation. If you have specific requirements regarding location or deadlines, our managers are always ready to help and offer the best solution.
Yes, shipping is included in the price of the order, which allows our customers to avoid additional costs and unnecessary hassle. We strive to provide the most convenient service, so we organize the transportation of products ourselves, guaranteeing its safe and timely arrival.
Our logistics partners comply with all necessary transportation conditions so that furniture and other materials remain intact and do not suffer damage during transportation. Thanks to a well-coordinated delivery system, we can deliver both in Ukraine and abroad, adhering to agreed deadlines.
If your order has specific transportation requirements or requires additional services such as floor-lifting or unloading, we are ready to offer customized solutions. Our specialists will provide full control of the delivery process so that you receive the products in excellent condition and at the exact time.
We pay special attention to the packaging of furniture to guarantee its safe delivery without damage. Each product goes through a careful packaging process that takes into account its design, materials and degree of fragility.
The main packaging is carried out using multilayer cardboard boxes and stretch film, which protects the furniture from dust, moisture and mechanical damage during transportation. For additional protection, we use expanded polystyrene, foamed polyethylene or corrugated board, which soften shocks and vibration.
If the furniture contains glass, mirror or decorative elements, we apply reinforced packaging using wooden frames and plywood shields, which minimizes the risk of damage. In addition, all corner zones and protruding parts are protected by special pads for additional security.
Thanks to this approach, our products retain their original appearance and arrive at the customer in perfect condition, ready for installation and operation.
Installation of furniture is carried out by a specialized European company, which employs highly qualified Ukrainian specialists. They are well acquainted with our products, which allows them to quickly and efficiently carry out the installation according to all technical requirements of the project.
Our specialists have extensive experience in the installation of furniture for residential, commercial and public facilities. They adhere to high quality standards, which guarantees the reliability, safety and aesthetic perfection of the final result.
In addition to standard installation, the team can perform additional work such as adjusting mechanisms, connecting lighting or embedded electrical components. Thanks to the coordinated work of professionals, customers receive perfectly installed furniture without unnecessary effort and worry.
So, before installing furniture, it is necessary to prepare the room in order to ensure a high-quality and unhindered installation process. Optimally, if all construction and finishing works have already been completed, because dust, moisture or other factors can adversely affect the condition of the furniture and its durability.
It is also important to ensure free access to the installation site, removing unnecessary items that may interfere with the work of specialists. If furniture requires connection to the mains or water supply (for example, kitchen sets or office stations), it is recommended to take care of the appropriate communications in advance.
Compliance with these recommendations will significantly speed up the installation process, avoid possible delays and guarantee a high-quality final result. If you have any questions about the preparation of the premises, our specialists are ready to provide detailed advice.
If the furniture is damaged during transportation, we promptly respond to the situation to minimize any inconvenience to the customer. First of all, you need to fix the damage: take a photo and inform our manager. This will help to quickly assess the scale of the problem and determine the optimal way to solve it.
If the defect is minor and can be fixed on site, our installers will carry out the necessary repairs immediately during installation. In case of serious damage, we organize the manufacture of new parts in production and ensure their replacement as soon as possible.
Our company is responsible for the quality of products and its safety during delivery, so we guarantee a quick and efficient solution of such issues, so that the customer receives the furniture in perfect condition.
The duration of furniture installation depends on the complexity and scope of the project. Small furniture compositions, such as individual cabinets, tables or shelves, can be installed within a few hours. Larger projects, such as kitchen sets, office furniture or complex arrangement of commercial premises, require from several days to several weeks.
Each project is considered individually, and before starting the installation, we agree with the client the approximate deadlines for the work. Our specialists work in a coordinated and professional manner to complete the process in the shortest possible time without loss of quality.
For a more accurate assessment of the installation time, we recommend that you contact our managers, who will help you calculate the time of work, taking into account all the nuances of your order.
Yes, our company offers furniture dismantling services, regardless of their origin and manufacturer. If you need to free the room from old structures before installing new furniture, we will provide quick and accurate dismantling.
Our specialists work professionally, observing safety precautions and preventing damage to walls, floors or other interior elements. If necessary, we can also arrange the removal and disposal of old furniture in accordance with environmental regulations.
In addition to dismantling, we carry out the installation of furniture made by other manufacturers, guaranteeing a quality installation according to customer requirements. If you need to dismantle or install furniture, contact our specialists - we will help you find the best solution for your project.